Articles and Papers
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A Brave New World – August 2022
Developing Communication and Engagement Tools to Improve Customer Experience – March 2022
How Can Stigma in Social Housing be Overcome? – May 2021
Good Practice Report – Vacant Property Management – January 2021
Good Practice in Resident Scrutiny – September 2020
Effective Anti-social Behaviour Case Management – September 2020
Measuring the Value of Resident Involvement in Social Housing – August 2020
Corporate Governance Principles and Practices – April 2020
How can the stigma associated with social housing in the UK be overcome – February 2020
How can the UK’s social housing stigma be overturned? – January 2020
Understanding Value for Money – October 2019
Housing Markets and the State – August 2019
Modernism and Postmodernism – June 2019
What role theory can play in helping us to understand housing phenomena – May 2019
What impact is Universal Credit having on the Landlord-Tenant Relationship and Good Practice being introduced – March 2019
Research into Resident Scrutiny Methods – Jan 2019
Managing Change in Social Housing – Conference Presentation – December 2018
Managing Change in Social Housing – Detailed notes to support conference presentation – December 2018
Social Housing Profession conflicted? – May 2018
How social housing organisations should position themselves? – March 2018
Has risk based regulation improved the accountability of housing providers? – January 2018
Housing Policy Challenges for the Housing Sector – November 2017
Will the Grenfell Tower disaster result in transformational policy change? – September 2017
Resident Engagement – Making sure the social remains in social housing – June 2017
What Leadership and Management Skills and Competencies are needed in the UK Social Housing Sector to prepare it for the Future – April 2017
Our Reviews
Christina Bagan-Jones
To say how wonderful we thought Michael’s training day was yesterday. On a personal level, I found the various sections quite fascinating (and indeed would love to have further days looking at some of the topics in greater detail) but also I think our attendees really enjoyed themselves and found it useful as well. In fact, I had previously had a message from one attendee concerned that the day was ‘too long to spend on Zoom’, who then emailed me halfway through the day to say ‘I take it all back, this is brilliant’.
- Resident Involvement Officer | Epping Forest District Council
Tony Bishop
I loved the training. Really engaging and your knowledge was excellent..thanks
- People Director | Housing Plus Group
Lily Goodwin
Michael supported the SW9 Community Housing Resident Scrutiny Panel at every step of their first review - from training up to report writing. Our residents were very impressed with the training and guidance they received from Michael. Thanks to Michael's support, our residents felt fully capable and equipped with the knowledge and skills they needed to carry out the review. The result was a report which was highly commended by our Senior Management Team.
- Resident Engagement and Communications Officer | SW9 Community Housing
Nicola Marsh
I am confident that the Housing Officers are now armed to deal with ASB more effectively.
- Housing Manager | Brentwood Borough Council
Emma Lewis
Wonderful training! I came back to work and ran a lap of honour around the office holding my course certificate high in the air with pride.
- Community Liaison and Support Officer | University of Hertfordshire
Patience Ohabuiro
This is a very engaging course with practical tools to use in the workplace.
- Housing Officer | Hexagon Housing Association Ltd
Contact Us
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